Privacy Policy

Effective Date: May 7, 2014

At Remington College, (further referred to as "Remington College," "we," "us," and "our"), we remain dedicated to the protection of your privacy to give you a secure online experience as you visit us at www.remingtoncollege.edu and at the other websites as well as mobile optimized website that link to this privacy policy under our ownership that we use to provide information to you about our campuses, programs, and community efforts (collectively "Website"). As such, this Privacy Policy officially replaces our Privacy Policy dated March 19, 2013.

Remington College has been awarded TRUSTe's Privacy Seal, signifying that this Privacy Policy and its practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements, including transparency, accountability, and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our Privacy Policy or practices, please contact us at privacy@remingtoncollege.edu. If you are not satisfied with our response, you can contact TRUSTe here. This Privacy Policy and the TRUSTe program cover these Websites and mobile optimized website and do not apply to the privacy practices behind the log in portions of Remington College's Website.

Your trust is important to us, and we believe you have the right to know how information submitted through this Website is handled. You may visit most of our Website without providing personal information to us. At other times, we will need your personal information in order to provide you with services or information that you request from us. The only personally identifiable information that we collect about our Website visitors, however, is voluntary. This policy explains our data collection practices and use of your personal information with regard to such voluntary events.

Unofficial Websites

Official Websites will be signified by our Privacy Policy and copyright designation for all sites where you may be asked to provide us with personal information. You may find websites to which we have no editorial responsibility or control. Such websites are considered unofficial and include, but are not limited to, websites, web pages, social media, and related electronic mediums of our instructors, students, and other entities not formally acting on behalf of Remington College. Unofficial websites are not endorsed by Remington College, and they do not fall under our Privacy Policy. Please consult the privacy statements of those websites or seek information directly from the persons responsible for them to understand your privacy rights.

The Information We Collect

Essentially, two categories of information can be captured through the use of the Internet: non-personally identifiable information, and personally identifiable information. We briefly explain both categories to you below.

Non-Personally Identifiable Information

The use of the Internet generally means that information may be collected by the websites visited. One of the most common methods of collecting non-personal information is through the use of "cookies." A cookie is a small text file that may be used, for example, to collect information about website activity. Most web browsers allow you to control cookies, including whether or not to accept them and how to remove them. Cookies and related technologies do not collect personally identifiable information, and we do not combine the information collected through cookies with other information to tell us who you are. Our ad servers may use cookies and other devices to determine, on an anonymous basis, which advertisements have been viewed and who has responded to them, but these technologies are not used to collect personal information about you.

The use of cookies by our third-party web analytics service providers is not covered by our Privacy Policy. We do not have access or control over these cookies.

Our mobile optimized website does not ask for, access or track any location based information from your mobile device at any time while accessing our website.

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purposes of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Clear Gifs (Web Beacons/Web Bugs)

Our third-party analytics partners employ a software technology called clear gifs (a.k.a., Web Beacons/Web Bugs), which help us better manage content on our site and our mobile optimized website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt out of these emails, please see "Choice/Opt Out" section below.

Personally Identifiable Information

As a visitor to our Website, you will see submission forms that may be referred to as "Contact Us," "Request More Info," or forms with similar phrasing and information-collection capability. Such forms offer you the ability to volunteer personal contact information such as your name, mailing address, email address, and phone number so that we may provide a proper response to your request. Specifically, we use your personal information for the following purposes:

  • To respond to you personally in order to provide you with the information that you requested from us;
  • To make our Website easier for you to use;
  • To help you quickly find the services that we offer;
  • To alert you with updated information and new services; and
  • To comply with applicable law.

We are not in the business of selling your personal information. We may, however, share information with our subsidiaries, affiliates, and other third-party entities that we may retain from time to time to perform analytical and marketing functions on our behalf. Please review the "Third-Party Service Providers" section below for more information.

We will retain your information for as long as your record is active, as needed to provide you with services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. To change, update, or request the deletion/deactivation of your information, please see the "Choice/Opt Out" section below.

Public Forums

Our Website offers publicly accessible community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our community forum, contact us at privacy@remingtoncollege.edu. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Third-Party Service Providers

We may rely on third-party providers to perform a variety of services on our behalf. In so doing, we may need to share your personal information with them. Please note, however, that we share such personal information only as is necessary for our providers to perform their services, which in turn allows us to be more efficient in our business and in our ability to better serve you. These companies are authorized to use your personal information only as necessary to provide these services to us.

For example, we may rely on a service provider to:

  • Make initial contact with you;
  • Host our sites and deliver our email and mobile messages;
  • Analyze data, sometimes combined with other sources, to send more targeted communications to you; or
  • Conduct research and analyze data to improve our services and Website.

Other Situations

Additionally, we may disclose your personal information:

  • If Remington College is sold to another company: You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as about any choices you may have regarding your personal information;
  • Where permitted by law, to protect and defend the rights and property of Remington College; or
  • When required to do so by law, such as to comply with a subpoena or similar legal process.

Testimonials/Comments/Reviews

We may post testimonials/comments/reviews on our Website, which may contain personally identifiable information. We do, however, obtain consent prior to posting any testimonial. To request the removal of your information from our testimonials/comments/reviews section, please contact us at privacy@remingtoncollege.edu.

Surveys

From time to time, we may provide you with the opportunity to participate in surveys on our Website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary, and you have a choice as to whether or not to disclose such information. The requested information typically includes contact information (such as name and address) and demographic information (such as ZIP code).

We use this information to monitor site traffic, personalize the site, send participants an email newsletter, and for other business purposes.

We may use third-party service providers to conduct these surveys, and those providers are prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a survey with other third parties unless we give you prior notice and obtain your consent.

Links to Other Sites

Our Website contains links to other sites that are not owned or controlled by Remington College. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware of when you leave our Website and to read the privacy statements of each and every website that collects personally identifiable information.

This Privacy Policy applies only to information collected by our Website.

Social Media Features

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

FERPA

As participants in federal Title IV funding programs, our students have the right to privacy with regard to educational records pursuant to the Family Educational Rights and Privacy Act (FERPA). While such records are not governed specifically by this Privacy Policy, our students have the right to access their individual records, seek amendment of their records, and control, with limited exception, how education records are disclosed to third parties. For more information on privacy rights under FERPA, please visit the United States Department of Education's website, at www.ed.gov.

Children's Privacy

The Children's Online Privacy Protection Act (COPPA) governs the collection of personally identifiable information with regard to children under the age of 13. Our Website is not structured to attract children; therefore, we do not knowingly intend to collect information from any child under 13 years of age.

Changes in Privacy Policy

In legal terms, our Privacy Policy shall not be construed as a contractual promise, and we reserve the right to amend this policy at any time without notice. If we make material changes to this policy that may affect the user, we will notify you by means of a notice on our home page prior to those changes taking effect. We encourage you to periodically review that page for the latest information on our privacy practices.

California Privacy Rights California Civil Code § 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us once per year, free of charge, information about the personal information (if any) we have disclosed for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that were shared and the names and addresses of all third parties with which we shared information in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to:

Remington College
Attn: Privacy Officer
500 International Pkwy., Suite 200
Heathrow, Florida 32746

Choice/Opt Out

If you no longer wish to receive our newsletter and promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@remingtoncollege.edu.

Data Security, Breach, and Notification

The convenience and efficiency of the Internet and online data collection does not go unnoticed by persons who seek to breach online security measures in order to engage in identity theft and other unlawful activity. In the event of such an occurrence, we will analyze the breach to determine whether it requires the involvement of law enforcement authorities and requires notice to you pursuant to state or federal law.

Unfortunately, regardless of the measures taken to secure online privacy, no data transmission can be guaranteed 100 percent of the time. While we strive to protect your information, we cannot warrant the security of the information provided to us online. By visiting our Website, you are accepting the practices described in this Privacy Policy.

Access

If your personally identifiable information changes, you may correct, update, amend, delete, remove, or deactivate it by emailing our Customer Support at privacy@remingtoncollege.edu or by contacting us via the contact information listed below.

Contacting Us

For more information, or if you have questions or concerns regarding our Privacy Policy or you no longer wish to receive any direct communications from Remington College (including email), you may email us at privacy@remingtoncollege.edu, or you can reach us by mail at:

Remington College
Attn: Privacy Officer
500 International Pkwy., Suite 200
Heathrow, Florida 32746

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